Listing agent accounts are set up automatically by your asset manager using the email address on file with them.Accounts are set up when we receive a data import from the bank or asset manager, which is usually the day AFTER a new listing is assigned. If the listing is not new, please verify that the filter in your Property List view is set to "All Active"; the default view is properties with activity in the past 7 days, so if there hasn't been any activity for a listing it will not appear in that view.If you received your listing more than a day or two ago and your listing doesn't appear, you are likely using the wrong account- please submit a new ticket via the link at left and we will deactivate the duplicate account and get you going.
