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Disabled Login

Article ID: 3195 Email Print
Question
My login has been disabled. Now what?

Answer
For security reasons, your account is disabled after 3 consecutive, unsuccessful login attempts.  The account will be locked for 30 minutes, after which time you may try again.

Alternatively, you can request a temporary password which will be valid for 30 minutes.  

The temporary password will allow you to login immediately and change your password. Simply click "Forgot Password" from our home page and enter your email address.

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Article Details
Views: 3482 Created on: Oct 19, 2010
Date updated: Oct 19, 2010

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